For several months the faucet in our master bathroom had a small leak. I had tightened it and and it slowed, then it failed again. I turned off the faucet and that caused it to leak more. I knew I needed help. I checked NextDoor and saw the good reviews for Juan and gave him a call. After I briefly explained what was happening, he immediately told me of several things he advised I needed to have checked and he would be happy to examine. He showed up on time and began checking out the items he identified. Without going into detail, he quickly confirmed his initial thoughts and fixed the faucet and the shut off valve. As we were walking past my daughter’s bathroom, he asked how long the toilet had been running? He then asked if my water bill had seemed high and he was right. He asked to look at the toilet and after I agreed he pointed out how the flush valve mechanism were old and not sealing properly causing it to continually run. He was quickly able to fix that bathroom and the down stairs bathroom that was doing the same thing! The price for everything was very reasonable and he pointed out that my water bill should return to normal. We started talking about the age of the home and the routine things that needed to be fixed that I had changed i.e. the compressor, roof shingles and he asked about the water heater. When I told him it was over 20 years old he asked if had seen signs of aging and described several items that all sounded familiar. I asked if he had time to inspect it and fortunately he did. It was rusting in multiple locations and in need of being replaced. We discussed pricing and I told him I’d get back in touch with him. After several calls to others plumber looking for quotes, I scheduled a time with Juan for him to do it. He took care of all of the prep work and provided a very detailed list of parts and costs. Again he showed up on time and proceeded to remove and replace the unit. The proof of all his good work is that my water bill is now back to normal. I am thankful that he took the time to ask about items I hadn’t thought about and that he was able to fix them. Needless to say, I have his number ready for any future problems.
– Tony G.